Primesure Newsletter: Winter 2026

Kia Ora and welcome to our Winter newsletter

As we move through the middle of the year, we're continuing to see changes across the regulatory landscape that can affect both businesses and personal insurance arrangements. Staying informed about these changes is an important part of ensuring your cover remains appropriate and there are no surprises when you need it most.

In this edition, we've included an update on the new methamphetamine contamination regulations for rental properties, along with a few updates from our team, community initiatives, and one of our valued clients.

As always, our focus is on helping clients navigate change with clarity and confidence.

Thank you for your continued trust and support.

Cheers,

Cam

Cameron Hollis, MD

Important Update for Landlords: New Methamphetamine Contamination Regulations

From 16 April 2026, new regulations introduced clear, science-based standards for managing methamphetamine contamination in rental properties.

These changes are particularly relevant to house insurance policies where the home is tenanted, especially where meth contamination testing or remediation may be required.

Under the new rules, a rental property is officially considered contaminated if methamphetamine residue exceeds 15 micrograms per 100cm² (15µg/100cm²). As a result, for insurance cover to respond, residue levels generally need to exceed this threshold.

The new regulations also provide greater clarity around how meth contamination should be managed, including requirements for decontamination, professional testing and the handling of heavily contaminated properties.

What landlords should know

• A property is considered contaminated if meth residue exceeds

  15µg/100cm²

• Properties above this threshold generally require decontamination

• Professional testing may be required in certain circumstances

• Properties with contamination levels above 30µg/100cm² may be considered uninhabitable

• Depending on your policy wording, these changes may affect how meth contamination claims are assessed

Landlords are encouraged to review their insurance arrangements and ensure they understand how these changes may affect claims involving meth contamination.

If you would like to discuss your cover, please contact our team.

Protecting our clients' information remains a priority for us.

We've recently updated our Privacy Statement to ensure it reflects current practices and provides greater transparency around how we collect, use, store and protect personal information.

You can view our updated Privacy Statement here

Supporting Our Communities

At Primesure, we're proud to support organisations that bring people together and strengthen our local communities.

Alongside supporting I AM HOPE and the Auckland Rescue Helicopter Trust, we're also proud to support local rugby, golf, tennis and squash clubs across Auckland, supporting participation and connection within our communities.

You can read more about the sports clubs we support here

Staff Update

It’s an exciting time at Primesure, with two of our team celebrating special family milestones.

We’re delighted to share that Dina and Julian have welcomed a healthy baby boy. Dina has recently started her maternity leave, and we wish their family all the very best as they enjoy this special time.

Sarah will begin her maternity leave in October as her family looks forward to welcoming their second child.

While Dina and Sarah will certainly be missed, we’ve been preparing behind the scenes to ensure everything continues to run smoothly for our clients.

The Primesure Way 

Our Primesure Way Recognition Programme celebrates the people who truly live our values of Accountability, Building a Future Together, Commitment to Greatness and Doing the Mahi.

This quarter's recipient is Te Irirangi Williams.

Te was recognised for her willingness to step in and support others, take ownership of key projects, and help develop the people around her.

In particular, her work on process mapping and offshore training has helped strengthen our internal processes while giving others the confidence and knowledge to succeed.

She leads by example, consistently bringing a positive attitude, a high standard of work, and a genuine commitment to helping both her colleagues and the wider business.

Congratulations, Te, and thank you for everything you do. We hope you enjoy your well-earned Company Day.

Find out more about the values behind this programme HERE

This quarter's client spotlight is on Blue Horizon AI, an AI automation company helping businesses across New Zealand and Australia work smarter by reducing manual tasks and reclaiming valuable time.

Founded by Donncha Hand and Caique Rivero, Blue Horizon AI designs bespoke automation solutions tailored to the way each business operates. 

Rather than relying on off-the-shelf software, they work closely with clients to develop practical AI systems that integrate with existing processes, helping teams become more efficient without disrupting the way they work.

The real value of automation isn't simply the time it saves. It's what that time allows businesses to do. By reducing repetitive administration and streamlining everyday tasks, teams can spend more time focusing on clients, strengthening relationships and growing their business.

Whether a business is just starting to explore AI or looking to implement more advanced automation, Blue Horizon AI offers a range of services including AI audits, custom automation solutions, training workshops and fully integrated AI operating systems.

To learn more, visit bluehorizonai.co.nz or get in touch with Donncha E: donncha@bluehorizonai.co.nz  Ph: +64 27 290 5511

The updated came into effect on 1 July 2026 and may affect and may affect how levies are calculated across a range of insurance policies.

For commercial property owners in particular, the changes may have a noticeable impact on the levy component of their insurance costs.

If you haven't already, we encourage you to read our client guide, which explains what has changed, how the levy is calculated, and what it may mean for your policies.

Read our FENZ Levy Guide here